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Certified Project Management Professional (PMP)

AI tool practitioner

14 years - bank loan operations, including:

• Documenting workflows

• Writing Standard Operating Procedures (SOPs), maintaining a Standard Operating Procedure library, and overseeing annual SOP reviews

• Data mapping

• Training employees on new systems and procedures

• Coordinating and managing multiple, simultaneous department initiatives and projects

• Collaborating with business unit resources to produce project deliverables and meet deadlines

• Participating in projects as a stakeholder

50 years - writing and editing, including procedures, newsletters, newspaper articles, radio and magazine copy, and creative writing

BA - English - University of Wisconsin - Platteville

4 years - US Air Force Reserve

Reading Recommendations

Extreme Ownership - Jocko Willink & Leif Babin

The 7 Habits of Highly Successful People - Stephen R. Covey

Good to Great - Jim Collins

Tramp for the Lord - Corrie ten Boom

Tipping Point - Malcolm Gladwell

The Ego is the Enemy - Ryan Holiday

Values

God, family, running, good food and conversation, and helping organizations reduce operations chaos through workflow mapping, procedure writing, and human adaptive contribution analysis.