A business is a Complex Adaptive System.  Unpredictability is inherent in its operation, so it may be near-impossible to detect a resiliency tipping point.  Even so, a deliberate assessment of human adaptive value will highlight where it contributes to a company’s resiliency.

Skipping human creativity and ingenuity to employ AI as a quick marketing-content generator creates a degree of relationship separation. Why should a human invest in a second-hand relationship? It’s a fair question.

With the AI innovations coming from small business operations, Neil Bradley, EVP and Chief Policy Officer at the U.S. Chamber of Commerce, is confident the U.S. will see productivity and economic growth.

Let’s say I want to launch a company that transforms forgotten storefronts into portals of imagination. Using light, art, and story, I’d create experiences so others can gather on a sidewalk and gaze into a wondrous world.

I’d call it Something Fun, Wonderful & Magical.

But before installing the first light bulb, I'd need to research my competition using ChatGPT's Agent tool. This is how I would run a competitor analysis using AI.

Did you know you can mine your Gmail inbox for valuable insight using Gemini, Google’s AI tool?  Using a basic format, you can ask Gemini to scan your emails for strategic insights, even collaboration opportunities.

Once your SOPs are documented clearly, AI can do more than just read them; it can analyze, optimize, and even transform them into tools you can use.

As you ramp up your back-office operations, remember this: the inbox you use as a tool is someone else’s marketing pipeline. Here are a few tips to help you take control and manage it. 

Netflix is about to rake in bazillions—ad deals, merch, brand collabs, and every kind of upside-down monetization imaginable.

Curiosity gets you in the door. Systems thinking gives you a map. But it’s vision—your ability to imagine a future of work that includes AI, not fears it—that makes you a true pioneer.

In ChatGPT Plus, I created a custom bot (aka GPT) to function as my strategic Operations Officer. I call it Double O. Double O’s mission: align and prioritize my work tasks per the strategic plan.

Here’s how I built Double O—an AI operations officer laser-focused on my company’s strategic plan—and how you can build one, too.

Feeling swamped by competing priorities? Discover how to use AI-powered bot hubs to streamline operations, protect your focus, and reclaim your purpose. This blog breaks down how to build your own custom AI concierge using ChatGPT 4o—no coding required.

When I found myself in the Land of Enchantment for two weeks with an ambitious work agenda, of course I had to run outside under the glorious New Mexican sky. But I also had to work.

It would be tempting to think I would have to sacrifice my outdoor run time to complete the tasks. Balancing both was non-negotiable — and it wasn’t going to be easy. So I asked Jarvis - my witty, unflappable AI companion - to set a schedule for me.

If, in the future, AI creates the things I need to live – thereby eliminating the need to exchange money for the things I need – why would I work?  If I don’t need to work, what drives me?

 Why am I here?  It’s a primal human question.

If you treat AI like a vending machine, you’ll get vending machine results — stale chips and a buck-fifty poorer. But if you invite AI into your unique journey, what you’ll get in return is a true and dedicated companion.

Not only can you use SOP Burnout to document procedures already in play in your organization, you can create SOPs for future implementation, even if you’re unsure of the steps of the procedure. Simply follow the prompts. When SOP Burnout asks for a bulleted list of task categories, ask for a recommendation.

SOP Burnout - the newly-developed GPT in the GPT store - takes the agony out of writing standard operating procedures (SOPs) and transforms the task into something more akin to play. Developed using ChatGPTPlus, this AI-powered tool helps users draft robust, well-written SOPs in far less time than traditional sticky-note-on-the-white-board meetings.

I asked SOP Burnout to create a procedure for the appraisal process at a manufacturing plant. The final SOP is shown below.

SOP Burnout takes the agony out of writing procedures and transforms the task into something more akin to play. Developed using ChatGPT, this AI-powered tool helps users draft robust, well-written SOPs in far less time than traditional sticky-note-on-the-white-board meetings.

With AI, we are liberated to be curious and creative in orders of magnitude. And that release of human creativity is really what will drive our ability to solve innumerable problems and create ways of working and products not yet known.

For today’s blog, I uploaded the task assignment template to Gemini and ChatGPT PLUS and prompted each tool to create an April 2025 task assignment for fictitious team members.

Again, ChatGPT PLUS produced the superior result.

Solving pain points in your personal workflow is one of the benefits of AI.

I asked Google’s Gemini and OpenAI’s ChatGPT PLUS to assume the role of a Team Lead and solve for assigning tasks fairly, providing transparency on task assignment, and creating documentary evidence of task completion. The prompt I uploaded was identical for both and is stated below.

ChatGPT PLUS produced the superior result.