Stats

BA in English from the University of Wisconsin - Platteville

Certified Project Management Professional (PMP)

14 years - bank loan operations, including:

• Documenting workflows

• Writing Standard Operating Procedures (SOPs), maintaining a Standard Operating Procedure library, and overseeing annual SOP reviews

• Data mapping

• Training employees on new systems and procedures

• Coordinating and managing multiple, simultaneous department initiatives and projects

• Collaborating with business unit resources to produce project deliverables and meet deadlines

• Participating in projects as a stakeholder

6 years - editing, copywriting, SEO

4 years - US Air Force Reserve

Book recommendations

Extreme Ownership - Jocko Willink & Leif Babin

The 7 Habits of Highly Successful People - Stephen R. Covey

Good to Great - Jim Collins

Tramp for the Lord - Corrie ten Boom

Tipping Point - Malcolm Gladwell

Values

God, family, running, good food and conversation, and helping businesses rise above operational chaos.