
Are you an AI influencer?
AI Influencers are non-IT stakeholders who recognize the game-changing promise of GenAI. And understanding the big picture of a GenAI implementation project primes an AI Influencer to become a well-informed — and respected — change champion.

How to ask for an AI education program
An AI education program produced by your organization can consolidate the burdensome amount of information available, tie it to organizational mission and values, and package it into a fun, interactive education event — maybe even with some AI karaoke.

Prepare for AI: determine the state of your QCs
When considering an investment in Artificial Intelligence (AI), you may want to review the current state of quality checks (QCs) in your organization’s workflows and create a QC Status document. The completed document can be uploaded to an enterprise AI tool and prompted to generate QC insights.

Preparing Employees for Super-Suit Thinking
Human limitation is a starting point, not an ending. Creating a culture that views human limitation as an existing asset, while providing AI education and training to employees, can pave the way for employees who are ready to engage in super-suit-thinking and innovation.

GenAI Prep: Know your data, workflows, and SOPs
Decision makers can’t make decisions to invest in GenAI based on vague descriptions of the current state of internal operations. And, without a precise understanding of the current state, strategic opportunities and business needs can be missed during the assessment phase.

Countering AI distrust
Every employee has a belief about what the future looks like when science fiction is no longer fiction. Decades-long exposure to doomsday themes of many science fiction movies and literature have contributed to a wary stance. How can organizations address this distrust?

Key Stakeholders for your AI Task Force
Each Task Force member can provide the unique knowledge, insight, and perspective of their roles to guide the drafting of an AI Governance Policy.

Yes, ChatGPT can create an SOP draft
As you consider how your business can use AI tools to create efficiencies in workflows and SOPs, it’s important to remember this: humans must always be in the loop to ensure the final results align with business policies and objectives and haven’t violated any laws.

MacGyvered solutions and SOPs
It’s common to MacGyver things together to make a process work. While a MacGyvered process — using what you have on hand to make things work — can be ingenious, it can also present a quality challenge for a Standard Operating Procedure (SOP) muddied by the ingenuity.

Is there a confidentiality crisis in your workflow?
I am convinced these types of breach-of-trust scenarios occur in offsite work spaces all over the United States multiple times every day, and they reveal a new dimension for workflow considerations: work location confidentiality risk.